Get in Touch

Have questions about our MEL platform? Need technical support? Want to discuss a partnership? We're here to help.

Send us a Message Fill out the form below and we'll get back to you as soon as possible.
0/200
0/5000 characters
Attachments (Optional) PDF, DOC, DOCX, TXT, JPG, PNG, GIF - Max 10MB per file, 5 files total

Drag and drop files here or

Contact Information Choose the best way to reach us

Email Support

Get help via email within 24 hours

support@ignex.io

Billing Inquiries

Questions about subscriptions and payments

finance@ignex.io

Business Development

Partnership and enterprise inquiries

accounts@ignex.io

Technical Support

Platform and integration assistance

tech@ignex.io
Office Hours
Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed
We typically respond within 24 hours during business days
Quick Help Find answers instantly
Documentation

Comprehensive guides and tutorials

Learn More
System Status

Check our service availability

Learn More
Community Forum

Connect with other users

Learn More
Pricing Plans

Compare features and pricing

Learn More